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Business Service
Sugar|Land|Computing
Sweetening Your Computing Experience
Managed Services for IT
Managed Services provides a way for business owners and managers to better predict their IT costs for the fiscal year. Just as important, it gives Sugar Land Computing the ability to monitor servers, workstations and network equipment on a Round-the-Clock basis. With this proactive approach to network management fewer failures and errors will occur. Regular maintenance and updating of servers, firewalls and other network equipment will significantly reduce downtime and other disruptive errors. Cost for the service depends on the size and scope of the network.
How it Works
Monitoring agents will be installed so we can monitor all critical devices for any signs of potential failure 24x7x365. When potential problems are detected we will remotely connect to the device and perform what is needed to prevent the problem. If onsite support is needed, your case will have priority.
What you Get
- 24x7x365 Monitoring of Critical Devices
- Weekly Maintenance, Updating and Patching of Servers and Network Equipment
- User / Desktop Support
- Software Installation, Patching and Updates to Ensure Secure Environment
- Scheduled Reboots During Non-Business Hours
- Critical Failure Support with Priority
- Network Assessment for Stability and Security
- Creation of a "Network and Computing Football" that documents everything in your computing environment
Hourly Support
Hourly rates are also available for businesses.
